For over 100 years, Big Brothers Big Sisters has been giving young Canadians the confidence to achieve more by developing and implementing a wide range of mentoring services.

Many young people find themselves in vulnerable situations and facing adversities such as mental health struggles, family violence, identity issues or challenging living conditions, which put these youth at risk of not reaching their full potential. With the guidance and support of professionally trained volunteer mentors, these risks can be minimized or avoided all together.

Big Brothers Big Sisters of Canada (BBBSC) is the National Office for 102 member agencies serving over 1,100 communities across Canada. Our role is that of catalyst, facilitator, and guardian of the brand. We provide support, services, training, and leadership to our member agencies, which deliver quality mentoring programs to over 40,000 children annually by mobilizing 21,000+ volunteers.

Position Description:

The Marketing & Communications Coordinator reports to the National Director, Community Engagement and is a key member of Big Brothers Big Sisters of Canada’s national team.  This position plays an essential role by contributing to planning and implementation of the annual national marketing campaign.


  • Develop compelling, campaign-themed content, including social media posts (Instagram, Facebook, LinkedIn, Twitter), to raise awareness of the urgent need for mentors during Big Brothers Big Sisters Month
  • Communicate participation opportunities to member agencies, corporate partners, government officials, and other stakeholders
  • Lead social media listening and analytics, including identification of top performing content and relevant trending topics
  • Help conceptualize editorial angles to boost campaign reach
  • Research opportunities to engage influencers and digital media ambassadors
  • Perform other relevant duties as assigned.


  • Demonstrated interest in B2C content marketing
  • Strong creative writing, editorial, and graphic design skills
  • Working knowledge of social media analytics and SEO
  • Highly motivated, resourceful, and eager to learn
  • Video production skills are an asset
  • Bilingual fluency (French) is an asset


  • Must be between 15 and 30 years of age at the start of the employment
  • Must be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
  • Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

Big Brothers Big Sisters of Canada is committed to principles of anti-oppression and employment equity. We encourage members of indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled and other equity seeking groups to apply and self-identify.

If accommodation if required during the hiring process, please inform the hiring committee once selected for an interview.

Application Process

Interested and qualified applicants may apply by submitting your resume and an accompanying cover letter, by no later than Friday May 3, 2019 to Emily Boiteau, National Manager Partner Relations, at

Position Location: Toronto Eaton Centre, Galleria Lvl 1, 110a – 220 Yonge St, Toronto, ON M5B 2H1

Position Start Date: May 13, 2019

Number of Weeks: 9 weeks

Hours: 30 hours per week

We thank all applicants but only those selected for an interview will be contacted.