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Internal Communications Survey - Big Brothers Big Sisters of Canada
Français
  • About Us
    • National Board
    • Youth Advisory Council
    • National Partners
    • Annual Report
    • Contact Us
  • What we do
    • Our Programs
    • Events & Initiatives
    • Stories
      • Share your Story
    • Find an agency near you
  • Ways to give
    • Donate to Change Kids’ Lives
    • Organize Your Own Fundraiser
    • Become a Partner
  • Français
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Internal Communications Survey

This is a survey for Big Brothers Big Sisters agencies regarding national internal communications during the 2020 year. We appreciate the time you are taking to fill out this survey and take your feedback seriously. Based on your recommendations last year, we worked to keep e-blasts short, and Townhalls engaging - while adjusting for crisis communications.

  • About You

  • (Please select the option that best describes your role at your agency. This will help us understand if we are communicating well based on job function.)
  • (Please indicate the approximate number of children served by your agency. This will help us understand feedback from different sized agencies.)

  • CRISIS COMMUNICATIONS

    In 2020, our communications included response to the pandemic crisis, so we did pivot in the spring to offer more points of communications and discussion. There is a specific section in this year’s survey to provide feedback to our crisis communications.
  • (We sent these "Executive Briefing Update Memos" as needed during the crisis - but strove to compile the information into one communication per week.)
  • (The content and actions in the Executive Briefing Updates were always clear and relevant)
  • (You were able to read and absorb the content in Executive Briefing Updates in your available time.)

  • CRISIS ENGAGEMENT MEETINGS

    In 2020, we held discussions meetings with Executives related to the evolving pandemic.
  • (We held these meetings weekly, then bi-weekly as the pandemic evolved.)
  • (The topics and content of meetings were relevant and informative)

  • E-BULLETINS

  • (e-Bulletins are currently sent to all staff once per month.)
  • (The content is always clear and relevant.)
  • (You are able to read and absorb the content in your available time.)

  • E-BLASTS

  • (We currently strive to send no more than 2 per week.)
  • (The content of the memo is always clear and relevant)
  • (You are able to read and absorb the content in your available time.)

  • CRISIS COMMUNICATIONS

    In 2020 we responded to the pandemic with an adjusted schedule of crisis communications and update meetings.
  • (The content of the memo was clear and relevant)
  • (You were able to read and absorb the content in your available time.)
  • (During the crisis we held frequent discussion group meetings and crisis updates)
  • (The topics and content of meetings were relevant and informative)

  • TOWNHALLS

  • (Townhalls currently occur once per month.)
  • (The topics and content of webinars are usually relevant and informative)
  • (You are able to join and absorb the content in your available time.)
  • (I feel the interactive panel discussions for agency staff to share knowledge are relevant and useful.)

  • AGENCY RESOURCE LIBRARY

  • (The materials and videos hosted in the site are relevant and informative)
  • (We introduced a feedback form in 2019 to help users report missing content or ask for aid locating relevant informative)

  • OTHER

    (check any that apply)
  • Please provide any constructive feedback related to the way the National Office communicates with your agency.
  • This field is for validation purposes and should be left unchanged.
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Big Brothers Big Sisters of Canada
220 Yonge St. Ste. 110a Toronto Ontario Canada M5B 2H1
Telephone: 905-639-0461 Contact us Toll free: 1-800-263-9133
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